
In order to quantify the success of your outpatient therapy units, it’s important to establish and monitor performance metrics, including the following:
- Patient outcomes
- Referrals
- Visits per referral
- Profitability
- Units per visit, especially “good units”
- Patient access
- Expense management
- Therapist productivity
- Documentation
- Coding & billing
At OPTima, we have extensive experience in setting up performance tracking systems that make it possible for your staff to oversee day-to-day operations and make adjustments on an as-needed basis.