In order to quantify the success of your outpatient therapy units, it’s important to establish and monitor performance metrics, including the following:

  • Patient outcomes
  • Referrals
  • Visits per referral
  • Profitability
  • Units per visit, especially “good units”
  • Patient access
  • Expense management
  • Therapist productivity
  • Documentation
  • Coding & billing

At OPTima, we have extensive experience in setting up performance tracking systems that make it possible for your staff to oversee day-to-day operations and make adjustments on an as-needed basis.